Order change timeframe
In order to get your orders to you as quickly as possible, we have a limited window to change or cancel orders.
- Online shipped orders: 30 minutes to change or cancel your order
- In-Store Pick Up: 15 minutes to change or cancel your order
- Same-Day Delivery: 15 minutes to change or cancel your order
After your order has been submitted, you have 30 minutes to change certain information:
- Shipping information such as name, address, or phone number
- Item color or size
- Adding or removing items
The following information cannot be changed once an order has been placed:
- Payment method
- Billing Information such as name, address, or phone number
To request changes to your order, you must contact Customer Service. Your method of payment may need to be re-authorized if changes are made to your order, so please have it available
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