Kristi Brown

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  • VIP Membership Perks

    VIP Membership: On the 6th of each month, you'll be charged $59.95 for your exclusive membership benefits. These benefits include a promotional Member Credit which unlocks our best savings when r...

  • Shipping Policy

    FREE SHIPPING & FREE RETURNSWe'll ship almost anything on our site to anywhere in the United States—even Alaska, Hawaii and Puerto Rico—for free.WE OFFER FREE STANDARD SHIPPING, ALL THE TIME.Estima...

  • Why was my order delayed or cancelled?

    Your order may be delayed or canceled if: The address and telephone number you provided for your credit card account do not match what your bank has on file. You are shipping your order to an addr...

  • How can I change or cancel my order after it has been submitted?

    Order change timeframe In order to get your orders to you as quickly as possible, we have a limited window to change or cancel orders. Online shipped orders: 30 minutes to change or cancel your o...

  • How to cancel your order

    You can cancel an online order using our online feature by following the steps below. Online orders can be canceled within 30 minutes of placing the order. However, if you have chosen In-Store Pick...

  • Contact Us

      Email: returns@zenshop.com general@zenshop.com   Call: (650) 533 5295

  • Sizing Chart

       

  • Pricing and Adjustments

    Price Adjustments If we (or a selected competitor) mark down the price of an item you've already purchased, we'll gladly adjust the sale price at your request within 10 days of your shipment date....

  • Refund Policy

      Eligibility for Refunds Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or...

  • Return Policy

    Thank you for shopping at Zenshop. We offer returns and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be to return or exchange. Eli...